Our Reviews

   I have worked in the care sector for several years and have also managed several services. I grew up with both parents being deaf and had a stint where I was the service user. I decided to use my knowledge and experience to give back and help hear the voices of those that may rely on others for a care service. I have my Level 5 Leadership and Management in Adult Care and am currently training to be a BSL Interpreter too. I am a qualified H&SC Trainer, as well as a senior Team Teach Trainer. 

 I have been working in Health & Social Care for 18 years. I started out my career as a support worker. I have worked for the NHS and the private sector I have stayed mainly in Mental Health & Learning disabilities settings throughout my career.  

I believe family is everything, and helping the ones that need it. That's what First Thought Care Services is all about.

I have worked as a part-time support worker during my Postgraduate Studies at the peak of the pandemic and I saw the struggles people went through which made me more motivated to help.  After I completed my second master's degree in Management with Human Resources, I decided to focus my career in Health & Social Care, I knew that was the sector I wanted to go into to ensure that we recruit and manage the best of hands to care for service users. Coming from working previously in the Management team of 3 healthcare companies. I began my journey with FTCS recently and I'm excited for the future with the business. 

 Heading the operational aspect of our provisions, I thrive from a challenge. I enjoy being on the front line and helping our support workers ensure that we are providing an outstanding service and enabling them to live as independently as possible. I have an extensive background in Children's care, including being a qualified Nursery Nurse and achieving my Level 3 in Counselling. I also hold my Level 5 Health Leadership and Management in Adult Care. I am also one of the PBS practitioners within the organisation.  

Beginning with the company in 2022, I began my role as a Support Worker. I came from a care background, working with those who live with a Learning Disability, and associated behaviours that may challenge. I was then promoted to a Team Leader within FTCS, showing my ambition to provide a 5* service. I then progressed and applied for the new opening for a Service Manager. I achieved this, through sheer hard work and determination. I too am one of the PBS practitioners within the organisation. Within my role, I manage all complex cases in our Gloucester provision. 

Finishing my Psychology Degree in 2021, I became a Clinical and Therapy Assistant, within an SEN Residential School. Within my role at FTCS, I am one of our Service Managers in Gloucester. Utilizing my expertise and experience, I support in leading the SEN provisions of the organisation. I am undertaking my Level 5 Health Leadership and Management in Adult Care. I am also one of the PBS practitioners within the organisation.

 I joined First Thought Care Services as a Service Manager, bringing with me extensive experience in the care sector. My journey began with a career shift that sparked my passion for supporting individuals with mental health challenges and learning difficulties. Over the years, I’ve progressed from a support worker to a Registered Home Manager, with experience in both domiciliary and residential care settings. At First Thought Care Services, I thrive in the collaborative environment and love working closely with our residents. I’m passionate about making a difference in the lives of those I support, and seeing them grow and achieve is incredibly rewarding. I’m excited to continue my journey with First Thought Care Services, contributing to the growth and success of our team and the people we support. 

I recently joined First Thought Care Services as a Service Manager, bringing with me extensive experience in supporting young people and adults across various settings.  Over the years, I’ve worked closely with young people, helping them navigate challenging circumstances and empowering them to achieve stability and independence. My experience includes organizing therapeutic activities, managing complex care needs, and collaborating with multi-agency teams to ensure the best outcomes for those I support. I’m passionate about making a positive impact in the lives of others, and I thrive in environments where I can work both independently and as part of a dynamic team. I’m excited to continue my career at First Thought Care Services, where I can contribute to the growth and well-being of the individuals in our care. 

Having had worked in care for a number of years, I originally joined First Thought Care Services in 2021. After a 1 year stint I had left First Thought Care Services to explore other opportunities. The moment I had left, I realized that First Thought was where I was meant to be. I returned in 2024 and now lead the Hereford Branch. 

 I began my journey with First Thought Care Services as a support worker, driven by a passion to make a meaningful impact on the lives of those we support. My dedication and desire to contribute more led me to progress into my current role as Care Coordinator for Hereford. In this role, I manage all aspects of rostering and recruitment, ensuring that our services are staffed with compassionate and skilled individuals who share our commitment to high-quality care. Recently, I completed my degree in Psychology, which has deepened my understanding of the individuals we support and further fueled my commitment to making a difference in their daily lives. 

 At First Thought Care Services I am the Accounts Administrator. I oversee the finances and invoicing. Within my experience, I have been a clinical lead, within a care home and am currently completing my Level 5 Health and Social Care.  

   I have a vast work history in the nursing and care industry, which includes rehabilitation, district nursing and physiotherapy technician. Alongside this, I hold my personal trainer level 3 qualification. Here at First Thought Care Services, I am the training co-ordinator and I actively look at new ways to engage trainers during our sessions, I aspire to raise training to a new platform of learning. I am a member of CODA – children of deaf adults and I have used British sign language my entire life, I will be looking into my BSL qualifications to become an entertainment interpreter, in addition to this, I am an author whose work is due to be published in 2024.

 I began my role with First Thought Care Services as a teaching assistant in May 2022 for all the individuals that visit our provision. I then went on to become a team leader within the service. I now manage education and referrals for the company which I really enjoy! I have always worked within the care sector, I also volunteered for Acorns children’s hospice for some time. Making a difference to peoples lives we support, watching them grow and achieve in all aspects really is an amazing thing to be part of and I couldn’t imagine myself doing anything else!

Having had work in a variety of services, particularly within children services, I wanted to expand my knowledge and continue my journey in care. I joined First Thought Care Services in 2024 and my role supports the team in the back office, ensuring that our care standards remain outstanding! 

 At First Thought Care Services I am the Accounts Administrator. I oversee the finances and invoicing. Within my experience, I have been a clinical lead, within a care home and am currently completing my Level 5 Health and Social Care.  

 I recently joined First Thought Care Services as a Social Media and Events Coordinator Apprentice, where I’m excited to start my journey in a field that blends creativity with making a difference. Although I’m new to the care industry, I’m passionate about using social media and events to share the inspiring stories of the individuals we support and the dedicated team members who care for them. Through my apprenticeship, I’m learning how to connect with our community in meaningful ways, helping to raise awareness of the important work we do. I’m committed to using my role to contribute to the positive impact we have on the lives of those in our care. 

 Within my career, I started in the beauty industry; qualifying as a Masseuse. I then began my career within the care industry around 3 years ago. I fell in love with my role and have since worked within all sectors. I love to meet new people and engage with others from all walks of life!   

What a great way to be able to merge my caring nature and maintenance experience and skills! I am the Maintenance manager for FTCS and manage several properties across the South-West. The best bit about my job, is being able to see our young people help out with painting, decorating and even mowing the lawn!

 Having joined First Thought Care Services, as a Maintenance Support, I enjoy how varied my days can be. One day I can be painting the walls, with the YP's and another I could be helping a young adult mow the lawn. This is my first position, connected with the care sector. 

Joining First Thought Care Services, in 2022, as Maintenance Support after a varied career, I have to say that this is the best place that I have ever worked. This is my first position, connected with the care sector, although I am often seen displaying my Art Skills amongst the Young People that FTCS supports!